Shipping Policy
Thank you for shopping at Quicksilver Collective. All orders from Quicksilver Collective are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at sales@quicksilvercollective.com.
Where We Ship
Quicksilver Collective offers shipping to all USA states, territories, and even APO/FPO addresses.
All orders must be shipped to a valid, physical address. We do not support shipping to P.O. Boxes at this time.
Processing
We process orders during our normal business hours.
When an order comes in, our dedicated team begins fulfilling it right away.
We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.
Shipping Rates & Timing
Quicksilver Collective has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.
Lost, Stolen, or Damaged Orders
First, we sincerely apologize for the inconvenience this may have caused. We want your experience at www.quicksilvercollective.com to be positive. If your order has arrived damaged, or has been stolen or lost in transit, please contact us at sales@quicksilvercollective.com immediately so we can look into the matter for you.
How to Contact Us
If you have any questions or concerns regarding your order or the shipping options available, please contact us at sales@quicksilvercollective.com.